Warranty Policy

Sundown Trailers Warranty Policy

At Sundown Trailers, we take pride in delivering high-quality, durable trailers designed to meet the needs of our customers. To ensure your confidence in your purchase, we are pleased to offer comprehensive warranty coverage on our products. Below, you will find detailed information about our warranty policies for both new and used trailers. Please review this information carefully to understand your coverage and responsibilities.

New Trailer Warranty

All new Sundown Trailers, including our Platinum, Lakota, and Reyes models, come with a manufacturer’s warranty. This warranty underscores our commitment to quality and provides you with peace of mind.

– Coverage Details:
The specifics of the warranty, including duration and covered components, vary by manufacturer. Each manufacturer has its own process for handling warranty claims, so we recommend reviewing the warranty documentation provided with your trailer at the time of purchase.

– Warranty Repairs:
In the event of a warranty claim, freight costs to and from the manufacturer are typically the responsibility of the owner. However, in some cases, with prior approval from the manufacturer, warranty work may be performed at a local, certified service center for your convenience.

– Customer Responsibilities:
To maintain your warranty coverage, it is essential to adhere to the manufacturer’s maintenance guidelines and use the trailer as intended. Failure to do so may void the warranty.

Used Trailer Warranty

Our used trailers are thoroughly inspected and serviced to ensure they meet our high standards of quality and functionality. While used trailers are generally sold “as-is,” we take extra steps to guarantee your satisfaction.

– Inspection and Repairs:
Every used trailer in our inventory undergoes a comprehensive inspection by our skilled technicians. Any issues identified during this process are repaired or replaced to ensure the trailer is in excellent working condition at the time of purchase or delivery.

– Manufacturer Warranty Transfer:
In some cases, the original manufacturer’s warranty may still apply and can be transferred to you as the new owner. This is evaluated on a case-by-case basis and may be subject to a transfer fee. Please contact us for specific details about warranty transfer eligibility for a particular trailer.

– No Extended Warranty:
At this time, Sundown Trailers does not offer extended warranties on used trailers beyond what is provided by the original manufacturer. However, we stand behind the quality of our used inventory and guarantee that every trailer is fully operational at the time of sale.

Contact Us

If you have any questions about warranty coverage for a specific trailer or need assistance with a warranty claim, our team is here to help. Please feel free to reach out to us for clarification or support.

At Sundown Trailers, your satisfaction is our priority. We are committed to providing you with reliable trailers and exceptional service, ensuring that your investment is protected for years to come.

Sundown Trailers
[email protected]
www.sundowntrailers.com