Privacy Policy
At Sundown Trailers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, [https://www.sundowntrailers.com](https://www.sundowntrailers.com), interact with our services, or engage with our advertisements on platforms such as META (formerly Facebook) and Google. By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information:
– Name, email address, phone number, and mailing address.
– Payment information (e.g., bank transfer details).
– Any other information you voluntarily provide when contacting us or making a purchase.
2. Technical Information:
– IP address, browser type, device type, and operating system.
– Pages visited, time spent on the site, and referral URLs.
– Cookies and tracking data (see “Cookies and Tracking Technologies” below).
3. Advertising Data:
– Information collected through our advertisements on META and Google, such as click-through rates, impressions, and engagement metrics.
How We Use Your Information
We use the information we collect for the following purposes:
1. To Provide and Improve Our Services:
– Process orders, payments, and shipments.
– Respond to inquiries and provide customer support.
– Enhance the functionality and user experience of our website.
2. For Marketing and Advertising:
– Display personalized advertisements on META, Google, and other platforms.
– Analyze the effectiveness of our advertising campaigns.
– Send promotional emails or newsletters (with your consent).
3. For Security and Compliance:
– Protect against fraud, unauthorized transactions, and other illegal activities.
– Comply with legal obligations and enforce our terms and policies.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect data for analytics and advertising purposes.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, track user behavior, and improve site functionality.
2. Types of Cookies We Use:
– Essential Cookies: Necessary for the website to function properly.
– Analytics Cookies: Help us understand how visitors interact with our site.
– Advertising Cookies: Used to deliver personalized ads on META, Google, and other platforms.
3. Managing Cookies:
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
1. Service Providers:
We may share information with third-party service providers who assist us with payment processing, shipping, marketing, and website maintenance.
2. Advertising Platforms:
We may share anonymized data with META, Google, and other advertising platforms to deliver targeted ads and measure campaign performance.
3. Legal Requirements:
We may disclose your information if required by law or to protect our rights, property, or safety.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
– Secure socket layer (SSL) encryption for data transmission.
– Regular security audits and monitoring.
– Restricted access to personal information.
Your Rights and Choices
You have the following rights regarding your personal information:
1. Access and Correction:
You may request access to the personal information we hold about you and request corrections if necessary.
2. Opt-Out of Marketing:
You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email.
3. Data Deletion:
You may request the deletion of your personal information, subject to legal and contractual obligations.
4. Cookie Preferences:
You can manage your cookie preferences through your browser settings.
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 201 Industrial Ave, Greensboro, NC 27406, USA
Thank you for trusting Sundown Trailers with your personal information. We are committed to maintaining your privacy and providing a safe and enjoyable experience on our website.
Last Updated: 05/01/2025