Payment Policy

At Sundown Trailers, we are committed to providing a seamless, secure, and transparent payment experience for all our customers. This Payment Policy outlines the terms and conditions governing payments for purchases made on our website. By making a purchase on our platform, you agree to comply with the terms outlined in this policy. Please read this policy carefully to understand your rights and responsibilities regarding payments.

Accepted Payment Methods

To accommodate your preferences, we accept the following payment methods for purchases made on our website:

1. Bank Transfers:
Bank transfers are accepted for all transactions. For more information and bank transfer details, please contact us.

We are continuously working to expand our payment options to provide you with greater flexibility.

Payment Process

1. Online Checkout:
When making a purchase on our website, you will be directed to a secure checkout page. Here, you will be required to provide your payment information and billing details to complete the transaction.

2. Order Confirmation:
Once your order is successfully placed, you will receive an order confirmation email. This email will include the details of your purchase, such as the items ordered, the total amount due, and your payment method.

Payment Terms

1. Full Payment:
Full payment for the total order amount is required at the time of purchase. This includes the cost of the products, applicable taxes, shipping fees, and any other charges as outlined during checkout.

2. Currency:
All transactions are processed in the currency indicated on our website (USD) at the time of purchase. If you are using a payment method in a different currency, your bank or payment provider may apply conversion fees, which are beyond our control.

Payment Verification

To ensure the security of your transactions and prevent fraudulent activity, we may perform additional verification of payment details before processing your order. This verification process may include:
– Contacting you to request additional information or documentation.
– Confirming the legitimacy of the payment method used.

Your order will only be processed once payment verification is successfully completed.

Order Fulfillment

Your order will be processed and fulfilled once payment has been successfully received and verified. You will receive regular notifications regarding the status of your order, including:
– Confirmation of payment receipt.
– Shipping and delivery details.
– Tracking information (if applicable).

Please ensure that your billing and shipping information is accurate to avoid delays in order fulfilment.

Refund and Cancellation Policy

For information regarding refunds, cancellations, and returns, please refer to our Refund and Cancellation Policy. This policy outlines the conditions under which refunds or cancellations may be granted, as well as the process for initiating a return.

Security and Privacy

We prioritize the security of your payment information. All transactions on our website are processed through secure, encrypted channels to protect your data. We do not store your payment details on our servers. For more information, please review our Privacy Policy.

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Contact Us

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with a payment-related issue, please do not hesitate to contact us. Our customer support team is here to help!

Email: [email protected]

Thank you for choosing Sundown Trailers. We appreciate your trust in us and are committed to providing you with a secure and hassle-free shopping experience.

Last Updated: 05/01/2025